DasWeltAuto

DasWeltAuto is an international E-Commerce platform for certified pre-owned vehicles by Volkswagen. Spanning over 12 different markets, the platform enables users to find the perfect vehicle for their individual needs through multiple features.

However~

A vehicle is a high-involvement purchase that costs a lot of time and money. Naturally, it warrants a careful and targeted discovery & evaluation stages for users looking to purchase one.

Role

UX/UI Designer

Scope

Enhancing product discovery & evaluation stages, through data-driven market research of DasWeltAuto users worldwide.

Approach

Research was the top approach at this stage of the project. Besides successfully conducting user interviews, the opportunity to study and build analytics dashboards for the large and available data output proved to be a notable and impactful addition.

This was especially apparent for both user-understanding and realizing business needs.

Impact
UXBased on data-driven decisions.
12Markets researched for optimization
Desktop: DasWeltAuto
DasWeltAuto desktop platform homepage
Desktop: Product detail page
DasWeltAuto desktop vehicle product detail page
Desktop: DasWeltAuto
DasWeltAuto desktop platform homepage
Desktop: Product detail page
DasWeltAuto desktop vehicle product detail page
Mobile Advanced filter screen preview
Desktop: Advanced filter
Desktop Advanced filter interface
Desktop: Filtered product cards
Desktop filtered product cards grid
Desktop vehicle comparison screen preview
Desktop: Vehicle comparison
Desktop vehicle comparison interface
Desktop information center overview preview
Desktop: Information center
Desktop information center overview
Desktop: Information card
Desktop information card detail
Desktop: Information post
Desktop information post article
04

Analytics Dashboards

By tracking how users interact within the platform, insights can be derived to improve user experience. Success rates can also be tracked over time. This is especially effective when working multiple different markets.

Data Tracking Icon

Data Tracking

User behavior collected in detail, including: number of clicks, time spent on pages, visits and visitors, purchases and conversions, and interactionswith any tracked elements.

Deriving Insights Icon

Deriving insights

With creative use of tracking, insightsabout performance, as well as keeping track of goals with dashboardswas done. There's also the capacity to dive deeper into specific user journeysand explore what goes on there.

Visualization Icon

Visualization

These insights can be visualizedinto simple and digestible presentations for the team and stakeholders, and used to optimize user experience with smart solutions.